Frequently Asked Questions
Everything you need to know about our premium roasts and delivery.
How do you ensure the freshness of your coffee beans?
We roast our beans in small batches daily. Every bag is heat-sealed with a one-way degassing valve to lock in flavor and aroma, ensuring it arrives at your doorstep at peak freshness.
What is the shelf life of your coffee?
For the best flavor profile, we recommend consuming whole bean coffee within 4-6 weeks of the roast date. Ground coffee is best enjoyed within 2-3 weeks.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and Canada. We are working on expanding our logistics to provide global shipping in the near future.
Can I return coffee if I don't like the taste?
As coffee is a perishable food item, we cannot accept returns on opened bags. However, if there is a quality issue or an error with your order, please contact us within 14 days for a replacement or store credit.
Are your coffee beans ethically sourced?
Yes, we prioritize Fair Trade and Direct Trade relationships with farmers to ensure sustainable farming practices and fair wages for all workers in the supply chain.
How should I store my coffee beans at home?
Store your beans in a cool, dark place inside an airtight container. Avoid the refrigerator or freezer, as moisture and odors can negatively impact the delicate oils of the coffee.